Appointment Cancellation and Late Fees
Thank you for booking your appointment with The Lux Vault Studio. Your business is appreciated, as well as your time. As a small business owner time is our most valuable asset.
We run a very tight schedule, and it is important that we are on time for your appointment. We understand that life happens, that is why we try to accommodate our customers. In order to do so we require 24hrs notice to cancel your appointment, with no fee. If a 24hrs notice is not given, you will be charged a $25 cancellation fee. If you are 10 to 29 mins late to your appointment, there will be a $15 late fee. If you are 30 minutes late, your appointment will be canceled with a $25 cancellation fee. Thank you for your business.